Question 1

How does hostname attribution work?

Accepted Answer

Players connect to your server using different subdomains (e.g., youtube.orebound.net vs discord.orebound.net). Our plugin captures which hostname they connected through, linking that player to the source forever. This lets you see exactly which marketing channels bring in players.

Question 2

What server software is supported?

Accepted Answer

We support Paper, Spigot, and Purpur for standalone servers, plus Velocity and BungeeCord for proxy setups. The plugin is lightweight and has zero performance impact on your server.

Question 3

How do I set up tracking subdomains?

Accepted Answer

Create SRV records in your DNS pointing different subdomains to your server. For example, 'youtube.orebound.net' and 'tiktok.orebound.net' can both point to the same server IP. We provide step-by-step guides for all major DNS providers.

Question 4

Can I track Tebex/store purchases?

Accepted Answer

Yes! Connect your Tebex store and we'll automatically attribute purchases to players. See which traffic sources generate the most revenue, calculate influencer ROI, and track conversion rates from join to purchase.

Question 5

What data do you collect about players?

Accepted Answer

We store player UUIDs, usernames, and connection metadata (hostname used, country derived from geo-lookup). We never store IP addresses—they're used once for country detection and immediately discarded. No personal information, emails, or anything beyond what's needed for analytics.

Question 6

Can my team access the dashboard?

Accepted Answer

Yes! Invite team members with granular permissions. Give influencers view-only access to their campaign stats, or let admins manage everything. Higher plans support more team members.

Question 7

How do I share campaign stats with influencers?

Accepted Answer

Each campaign has a shareable public page you can generate. Just click 'Share' on any campaign to create a unique link that shows real-time stats—player count, revenue generated, and performance over time. Influencers can see their impact without needing a dashboard account.

Question 8

What happens if I downgrade or cancel?

Accepted Answer

Your data is retained based on your plan's retention period. If you downgrade, older data beyond your new plan's limit won't be deleted immediately—you'll just lose access until you upgrade again. We never delete your data without notice.

Question 9

Is there an API?

Accepted Answer

Enterprise plan includes full API access for custom integrations. Pull stats into your own tools, automate reports, or build custom dashboards. We provide comprehensive API documentation and SDKs.

Player	First Action	Last Action	Duration
xNotch	/spawn	Purchased VIP	31m
CraftQueen	/warp pvp	/warp shop	1h 12m
BlockMaster42	/help	Disconnected	8m
SkyBuilder	/plot claim	/plot visit	2h 4m

Scale your server with data. Not Luck.

See every action a player takes

Know the first and last thing every player did

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